FAQ

Frequently Asked Questions

How is the shipping process outside of Jabodetabek?
The delivery outside Jabodetabek will use a shipping service, and the piano will be packed in wooden crates to ensure its safety during transport.
What benefits will I get?

You will receive the following benefits:

  • 3-year warranty for spare parts and services.

  • Buyback guarantee

  • Free Tuning

  • Free shipping for Jabodetabek area

The accepted payment methods are:

We accept cash, debit, credit, leasing, and QRIS payments.

Do you accept trade-in?

Yes, we accept trade-ins for any type of piano (including electric pianos). Please feel free to contact us for more information!