FAQ

Frequently Asked Questions

How is the shipping process outside of Jabodetabek?
The delivery outside Jabodetabek will use a shipping service, and the piano will be packed in wooden crates to ensure its safety during transport.
What benefits will I get?

You will receive the following benefits:

  • 3-year warranty for spare parts and services.

  • Buyback guarantee

  • Free Tuning 3 times

  • Free shipping for Jabodetabek area

The accepted payment methods are:
We accept cash, debit cards, credit cards, leasing, and payments through Tokopedia/Bukalapak (installment plans up to 24 months with 0% interest).
Do you accept trade-in?
Yes, we accept trade-ins with any piano (including digital pianos). Please contact us for more information!